Resume

Jeff Shibasaki

Jeff Shibasaki

Jeff Shibasaki

Staff UX writer and content designer based in Atlanta, Georgia.

Writer-designer

Writer-designer

Systems thinker

Systems thinker

Culturally fluent

Culturally fluent

Data-informed

Data-informed

$0K
$0K

Saved annually with a centralized, reusable content style guide.

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0%

Reduced transactional email maintenance time with a modular content system.

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0%

Moved translation work toward AI while maintaining human-led quality assurance.

0Y
0Y

Worked across 4 countries: the U.S., South Korea, Thailand, and Japan.

Experience

Education

W3Cx

Introduction to Web Accessibility

Completion · 2021

UX Content Collective

UX Writing Fundamentals

Certification · 2021

General Assembly

UX Design

Completion · 2020

University of Cambridge

CELTA

Certification · 2006

Eastern Michigan University

B.S. Literature/Writing

Cum Laude · 2003

Skills

Content

UX writing

Content design

Content strategy

Accessibility (WCAG)

Localization

Microcopy

Voice and tone

AI content strategy

SEO

Content

UX writing

Content design

Content strategy

Accessibility (WCAG)

Localization

Microcopy

Voice and tone

AI content strategy

SEO

Design

Information architecture

Design thinking

UX design

Visual design

Web design

Design

Information architecture

Design thinking

UX design

Visual design

Web design

Systems

Content design systems

Content governance

AI content governance

Content style guides

Content management systems

Design systems

Localization management systems

Systems

Content design systems

Content governance

AI content governance

Content style guides

Content management systems

Design systems

Localization management systems

Leadership

Cross-functional leadership

Cross-cultural communication

Mentorship

Strategic thinking

Leadership

Cross-functional leadership

Cross-cultural communication

Mentorship

Strategic thinking

Research

Usability testing

User interviews

Benchmarking

Competitive analysis

Heuristic evaluation

Qualitative and quantitative research

Affinity mapping

Research

Usability testing

User interviews

Benchmarking

Competitive analysis

Heuristic evaluation

Qualitative and quantitative research

Affinity mapping

Tools

Figma

FigJam

Jira

Lokalise

Framer

ChatGPT

Claude

Gemini

Tools

Figma

FigJam

Jira

Lokalise

Framer

ChatGPT

Claude

Gemini

Clarity

at

scale

Systems that make complex experiences clear, consistent, and scalable