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Frontera: Positioning gourmet Mexican food at home

A content strategy for Frontera’s Mexican grocery brand, rebuilt around one clear position: gourmet Mexican food at home.

Unsolicited4 min read

01 · Overview

Frontera homepage before and after Jeff Shibasaki’s unsolicited content strategy and website redesign

Homepage sections

One connected brand story

Unclear exits removed

SmartLabel and Ready Set Eat

Brand position

Gourmet Mexican at Home

Unsolicited redesign

This concept was created independently and is not affiliated with or endorsed by Frontera or Conagra Brands.

Copyright

Ingredient and flavor photos are from Unsplash. Ornaments are from Frontera Cocina. All other brand and product photography belongs to Conagra Brands.

Roles

Content strategy, copywriting, and visual design.

Focus

Position Frontera clearly for people choosing Mexican food at the grocery store.

Scope

I completed the full redesign independently; this case study focuses on the content-creation process.

Tools

Sketch

02 · Problem

Authenticity gets lost without a clear position

Frontera produces ready-to-eat Mexican food rooted in regional ingredients and authentic flavors, but its website did not clearly explain how the brand differed from competitors.

People comparing products needed a reason to choose Frontera. Without a focused content strategy, the brand’s history, ingredients, and at-home convenience could become disconnected details instead of one persuasive story.

The original homepage introduced products but did not clearly explain why Frontera was different from other Mexican grocery brands.
03 · Approach

Build every section around one useful promise

I believed that a content strategy centered on Frontera’s roots in Mexico, regional ingredients, authentic flavors, and at-home convenience could make the brand’s value easier to understand.

Empathize

I began with the needs of people comparing Mexican grocery brands and acknowledged that I did not have access to Frontera’s customers or internal research.

Define

The central problem was positioning: the website showed products without clearly explaining why Frontera was worth choosing.

Ideate

I explored a content strategy grounded in Frontera’s Mexican roots, regional ingredients, authentic flavors, and at-home convenience.

Prototype

I rewrote and redesigned five homepage sections, using one message—“Gourmet Mexican at Home”—to connect navigation, product discovery, brand story, community, and the footer.

Test

In a real product environment, I would test whether people understand the positioning and can find products and retailers more easily, then measure whether that clarity contributes to sales.

Clarify the promise

Make products easier to discover

Explain what makes Frontera different

Connect the brand to life at home

Finish with clearer navigation

Without a clear position, authenticity gets lost on the shelf.
04 · Solution

Gourmet Mexican at Home

The complete homepage brings 5 sections together around one position. It explains what Frontera offers, why it is distinctive, where to buy it, how it fits into life at home, and where to go next.

05 · Reflection

A strong position is only useful when people understand it

This concept reorganized five homepage sections around one brand position and removed two unclear exits to unrelated destinations. Those changes describe the scope of the redesign—not evidence that it would increase retailer clicks or sales.

My hypothesis is that a homepage built around “Gourmet Mexican at Home” would help people understand what distinguishes Frontera, find relevant products and retailers, and remember the brand’s position.

I would compare the concept with Frontera’s existing experience by measuring position comprehension, product-finding success, navigation errors, and successful retailer navigation. Retailer clicks and sales would become useful business signals only after the experience proved easier to understand and use.

The project reinforced that positioning, information architecture, and copy must work as one system. A strong promise helps only when every section supports it and gives people a clear next step.

By positioning Frontera as “Gourmet Mexican at Home,” every section can support the same reason to choose the brand.

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